RamCT Blackboard Help

Java

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New Version of Java (u 51) for Windows and Macs Requires Security Exceptions to Work With RamCT

Posted January 28, 2014

Oracle released a new version of Java which needs to have some security exceptions added to allow it to work well with RamCT. Specifically, Windows PC instructors will need to add these execeptions to be able to upload multiple files to the Files area. PC and Mac instructors and students need to add these exceptions to use the Chat / Collaboration tool

Use this How To document to add RamCT security exceptions to Java.

Posted January 6, 2013

For security reasons, the first time you use a newer version of Java on your computer, you will be prompted to block or Unblock Java access to RamCT. Remember to select UNBlock so Java can communicate with RamCT.

RamCT: Run/Allow new Java Certificate

Posted May 2013

After the May 25, 2013 RamCT update, PC and Mac users will likely be prompted to accept a new security certificate from RamCT/Blackboard.

  1. Click "Always trust content from.." or "Allow all applets from ..."
  2. Click Run/Allow.

If you made a mistake and did not accept the Java Security Certificate, follow these steps to clear browser and Java files.

RamCT requires Java software for all computer platforms to upload files and assignments, use the Web Equation Editor or Chat tool. There should be only one version of Java on your computer.

Installing Java

For Apple computers

If you are running Mac OS X LION (10.7.5 or later) the latest version of Java (version 7 Update 51) may cause problems.

If you experience a concern with Java:
First add security exceptioins to see if that resolves the issue.

Still have concern:
Uninstall Java on your Mac (restart computer after uninstall)
Install Java version 7 Update 45.

If you are running Mac OS X 10.6.8, use the most recent Java version provided by Apple.
Under System Preferences | System, select Software Update.

For Windows computers which use 32-bit web browsers (Most Computers)

For Windows computers which use 64 bit web browsers

Troubleshooting Java Issues

The most common Java issues with RamCT are:

  • Java is not installed
  • Using a Java version that is not compatible
  • Multiple versions of Java are installed on your Windows PC

Note: For users who use the CSU Oracle HR or the Timeclock Approval applet, Jave 7 update 25 was approved in September 2013. This version will run in both the Timeclock applet, and the RamCT Bb applets, with Firefox.

  • Last updated 1/28/2014
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